Mobile Terms of Service

Neo Builders & Design Inc – SMS Program

Effective Date: 01, 01, 2026

By opting into SMS communications from Neo Builders & Design Inc (“Neo Builders,” “we,” “us,” “our”), you agree to the following Mobile Terms of Service.

1. Program Description

Neo Builders & Design Inc uses SMS messaging to communicate with homeowners who request or opt into free ADU consultations, including messages related to:

Appointment scheduling and confirmations
Consultation reminders
Follow-ups regarding ADU feasibility, estimates, or next steps
Customer support and service-related communications

Messages are service-related only and are not required as a condition of purchase.

2. Opt-Out Instructions (Required)

You can cancel the SMS service at any time. Just text “STOP” to the short code.
After you send the SMS message “STOP,” we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to rejoin, you may opt in again through our website or by contacting us, and we will resume messaging.

3. Help / Customer Support

If you experience issues with the messaging program, you can reply HELP for assistance, or contact us directly:

📧 Email: marketingneobuilders@gmail.com
📞 Phone: 424.288.6472

4. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message Frequency & Rates

Message frequency varies based on your interaction with us (typically related to scheduling and consultation follow-ups).

Message and data rates may apply for messages sent to you and from you.
If you have questions about your mobile plan, please contact your wireless provider.

6. Privacy

Your privacy is important to us. We do not sell or share your personal information for marketing purposes.

For details on how we collect, use, and protect your information, please review our Privacy Policy:
👉 https://neobuildersadu.com/privacy-policy

7. Eligibility

By opting into this program, you represent that you are at least 18 years old and authorized to use the mobile number provided.

8. Changes to These Terms

We reserve the right to modify these Mobile Terms of Service at any time. Updates will be posted on this page with a revised effective date.

9. Company Information

Neo Builders & Design Inc
marketingneobuilders@gmail.com

424.288.6472

6244 Alcove Ave, North Hollywood, CA 91606